What is the NDIS and how to access?

The NDIS is the National Disability Insurance Scheme and is a new way of providing support to people with disability, their families and carers in Australia. It is transforming the way people with disabilities receive government support and funding.

The NDIS will provide all Australians under the age of 65 who have a permanent and significant disability with the reasonable and necessary supports they need to enjoy life.

The NDIS will help people with disability achieve their goals. This may include greater independence, community involvement, employment and improved wellbeing. It will take a lifetime approach, investing in people with disability early to improve their outcomes later in life.

The NDIS also provides people with disability, their family and carers with information and referrals to existing support services in the community.


To become an NDIS participant you need:

  • To have a permanent impairment that significantly affects your ability to take part in everyday activities, or have a developmental delay.
  • Be aged less than 65 when you first apply to enter the NDIS.
  • Be an Australian citizen or hold a permanent visa or a Protected Special Category visa.

To check your eligibility, contact the NDIA on 1800 800 110 or visit https://www.ndis.gov.au/people-disability/access-requirements.html 


Accessing the NDIS 

If you are a person with disability and want to join the NDIS, you will need to meet the access requirements.

If you are already receiving disability support services, you will be contacted by the National Disability Insurance Agency (NDIA) as the NDIS becomes available in your area.

If you are not currently receiving any disability supports, but wish to join the scheme, you will need to contact us and request an Access Request Form.

Step 1:

Phone NDIA on 1800 800 110 and make a verbal access request. The NDIS National Access Team will then post out the Access Request and/or Supporting Evidence Form.

  • As part of the access request process, you will be asked:
    • to confirm your identity and/or a person's authority to act on your behalf
    • questions to see if you meet the NDIS access requirements (age, residence and disability)
    • questions about providing consent to enter the Scheme and about seeking information from third parties

Step 2:

Complete the access request form. If you currently get disability supports, your provider may be able to assist with filling this form out.

Step 3:

You may need to provide additional information about your disability and how it impacts on your daily life. This is called the Supporting Evidence form, and it can completed by a health professional.

  • If needed, take supporting evidence form with GP or specialist, describing functional impairment and list primary and secondary (if any) disabilities.

Step 4:

Submit completed Access Request and/or Supporting Evidence form to NDIA.